Terms and Conditions

These Terms and Conditions govern access to the Glentorion website and, unless a separate written agreement applies, the use of Glentorion services. By accessing the website or services, you agree to these terms. If you act for an organisation, you confirm that you have authority to bind it.

You must provide accurate information, keep login credentials secure and tell us promptly about suspected unauthorised access. You are responsible for activity carried out through accounts under your control and for ensuring that authorised users comply with these terms.

The scope, fees, responsibilities and service commitments for consultancy engagements will be set out in a written engagement agreement. Any separately supplied software, including any applicable subscription period, will be governed by its own order form or written agreement. Except where the relevant agreement says otherwise, fees are payable as invoiced and exclusive of applicable taxes.

You must use the website and services lawfully and only for their intended business purposes. You must not:

• Attempt to gain unauthorised access, disrupt security or interfere with other users.
• Upload malicious code or content that is unlawful, infringing or misleading.
• Reverse engineer, scrape, resell or misuse the services except where expressly permitted by law or agreement.
• Use the services to make automated decisions in a way that breaches applicable law.

Glentorion offers regulatory authorisation consultancy under separately agreed engagement terms. Information on this website is general and does not constitute advice on a particular business or application. The scope of professional services, responsibilities and any authority to submit on a client's behalf are set out in the relevant engagement agreement. Regulatory decisions remain with the relevant authority; approval and decision dates are not guaranteed.

Glentorion does not act as a regulator or provide legal or investment advice. You remain responsible for your decisions, submissions and compliance obligations and should obtain suitable professional advice where needed.

You retain ownership of information and materials submitted to the services. You grant us the rights reasonably required to host, process, transmit and protect that data in order to provide the services. You are responsible for having the necessary rights and lawful basis to supply it.

Glentorion and its licensors own the website, services, software, designs, documentation, trademarks and related intellectual property. No rights are transferred except the limited right to use the services in accordance with these terms and any applicable agreement.

Each party must protect the other party’s confidential information and use it only for the agreed purpose, subject to customary legal exceptions. Each party must comply with applicable data protection law. Our handling of personal data is described in our Privacy Policy and, where applicable, a separate data processing agreement.

We aim to provide reliable services but do not promise uninterrupted or error-free access unless a written service commitment says otherwise. We may maintain, update or modify the services to improve security, performance or functionality, and will seek to minimise material disruption.

Nothing in these terms excludes liability that cannot legally be excluded, including liability for fraud or fraudulent misrepresentation, or death or personal injury caused by negligence. Subject to that, each party’s liability is limited as set out in the applicable written agreement and under applicable law. Glentorion is not responsible for decisions made by regulators or other third parties.

We may suspend access where reasonably necessary to protect security, prevent unlawful use or address a material breach. Termination rights and the treatment of data on termination will follow the applicable written agreement; where none applies, either party may end an ongoing service on reasonable written notice, subject to accrued rights.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, unless an applicable written agreement provides otherwise.

Questions about these terms can be sent to contact@glentorion.com.